Privacy Policy

Palm Breeze Cleaning Solutions LLC

Last Updated: December 10, 2025

1. Introduction

Palm Breeze Cleaning Solutions LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Contact Information:

Business Name: Palm Breeze Cleaning Solutions LLC
Phone: 813-616-3382
Email: palmbreezecleaners25@gmail.com
Service Area: New Port Richey, Trinity, and Pasco County, Florida

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a cleaning service quote or appointment
Book cleaning services online or by phone
Contact us via email, phone, or contact forms
Sign up for newsletters or promotional communications
Provide feedback or reviews

Personal information may include:

Full name
Home address
Email address
Phone number
Payment information (credit/debit card details)
Service preferences and special instructions
Access codes or entry information for your property

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent on pages
Referring website addresses
Cookies and similar tracking technologies

2.3 Property Information

To provide cleaning services, we may collect:

Property size and layout
Number of rooms and bathrooms
Pet information
Special cleaning requirements
Access instructions

3. How We Use Your Information

We use the information we collect to:

Schedule and provide residential cleaning services
Process payments and maintain billing records
Communicate with you about appointments, service changes, or cancellations
Send service reminders and confirmations
Respond to your inquiries and customer service requests
Improve our services and customer experience
Send promotional materials and special offers (with your consent)
Comply with legal obligations and protect our rights
Conduct background checks on employees and contractors
Maintain insurance and bonding requirements

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

Payment processing
Scheduling and booking management
Email communications
Website hosting and analytics
Background check services for our employees

4.2 Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes or government requests
Enforce our Terms of Service
Protect our rights, property, or safety
Protect the rights, property, or safety of our customers or others

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Secure payment processing systems
Encrypted data transmission
Background-checked and bonded employees
Restricted access to personal information
Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal obligations (tax records, contracts, etc.)
Resolve disputes and enforce our agreements
Maintain business records

Typically, we retain customer information for up to seven years after the last service date, unless a longer retention period is required by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Correction

You have the right to access and update your personal information. Contact us at palmbreezecleaners25@gmail.com to review or correct your information.

7.2 Opt-Out of Marketing

You may opt out of receiving promotional emails by:

Clicking the “unsubscribe” link in our emails
Contacting us at palmbreezecleaners25@gmail.com
Calling us at 813-616-3382

7.3 Delete Your Information

You may request deletion of your personal information, subject to legal retention requirements. Contact us at palmbreezecleaners25@gmail.com.

7.4 California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, delete personal information, and opt out of the sale of personal information (note: we do not sell personal information).

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences
Understand how you use our website
Improve website functionality
Provide relevant advertising

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

Posting the updated policy on our website with a new “Last Updated” date
Sending an email notification to registered customers

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: